Description
Use as needed. For yourself or for the other person. No undesirable side effects known.
Content: 2×4 elements; their key distinctions; 13 step dance floor (overview and individual cards to lay out); 4 ears model; 4 quadrants of acting under pressure; human image of CSF; 3×2 types of requests; how feelings and anger arise; quick tests for feelings, needs and requests; communication blocks; Before you say yes; ... and some more.
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