General terms and conditions
Fokus Empathie GmbH is a Swiss company under Swiss law, without representation in the EU.
The Swiss Code of Obligations shall apply.
Number of participants
For presence, hybrid and virtual seminars: As a rule, seminars are held with a minimum of 4 participants (NVC beginners with a minimum of one participant).
Usually between 4 and 20 participants.
Please register via the page of the corresponding seminar.
The registration is considered definitive.
As soon as the minimum number of participants has been reached, at the latest 2 weeks before the start of the seminar, you will receive further details on the implementation.
You have various payment options when registering: Credit card, PayPal, TWINT, bank transfer. If you choose bank transfer, you will receive the account information in the order confirmation.
Upon confirmation of the execution, you will receive an invoice for payment or, if advance payment has already been made, for information/accounting purposes.
Please settle the amount before the seminar starts.
Payment by instalments on request.
Should you withdraw from the registration, the following provisions apply:
Up to 60 days before the start of the seminar, we charge CHF 50 for processing.
From 59 to 14 days before the start of the seminar, we charge 50% of the seminar costs. Less than 14 days before the start of the seminar, we charge the full seminar costs. The same applies to cancellations during the seminar.
If you bring a substitute participant in your place, any costs will be waived. Cancellations will only be considered and confirmed in writing.
If you have made reservations at the seminar venues, please note their cancellation policy.
Check the possibility of travel cancellation insurance / cancellation insurance for further training, which may cover your seminar costs.
If you are unable to attend a seminar day or a seminar block at short notice and unforeseen due to force majeure, you can make up the missed part without incurring any costs.
Cancellation / postponement of the event
If there are less than 4 registrations 14 days before the start of the seminar, we reserve the right to cancel or postpone the seminar. If the new dates do not suit you, we will refund all previous fees in full. Such a cancellation or postponement will not result in any cost reduction.
Participants are fully responsible for their own physical and mental health before, during and after the seminar.
Likewise, we do not accept any liability for objects or other types of claims.
After the seminar you will receive a personal certificate of attendance.
NVC seminars are creditable as training, both for - certification as a trainer for Nonviolent Communication with the Center of Nonviolent Communication (CNVC.org).